CJ
Christiaan J
1 reviews | Active since Apr 2022
23 Jan 2024, 13:28
The reason POPIA was created
It's been the same story for the last 10 years ...
I keep getting calls from them saying "I got your number from your friend X"...
And every time, I tell them we're not friends and they still have the nerve to try and sell me something! I've even explicitly requested never to be contacted by them again, but they continue to harass me to this day.
Companies like these are the reason POPIA was created!
At this point I would never make use of them out of principle! They have clearly demonstrated that they lack the organisational skills to even follow a request as simple as "not contacting someone again" ... ... and then they expect you to trust them with your money?
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Platinum Life's replyOfficial
23 Jan 2024, 13:54Dear Christiaan,
I have received your review and would like to assist regarding this matter. POPIA compliance is very important to us and we always want to ensure that we are fully compliant to the all the act prescribes.
I am unable to find any recent calls made to the details provided in your review. Please let me know if you have an alternative number so that I can ensure that no further calls are made to you. I would also like to follow up regarding your request to not be contacted and why this was not done
I will be reaching out to you via email as I was not able to reach you on the number provided in order to address this matter.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to assist regarding this matter. POPIA compliance is very important to us and we always want to ensure that we are fully compliant to the all the act prescribes.
I am unable to find any recent calls made to the details provided in your review. Please let me know if you have an alternative number so that I can ensure that no further calls are made to you. I would also like to follow up regarding your request to not be contacted and why this was not done
I will be reaching out to you via email as I was not able to reach you on the number provided in order to address this matter.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply23 Jan 2024, 13:54
Official
Dear Christiaan,
I have received your review and would like to assist regarding this matter. POPIA compliance is very important to us and we always want to ensure that we are fully compliant to the all the act prescribes.
I am unable to find any recent calls made to the details provided in your review. Please let me know if you have an alternative number so that I can ensure that no further calls are made to you. I would also like to follow up regarding your request to not be contacted and why this was not done
I will be reaching out to you via email as I was not able to reach you on the number provided in order to address this matter.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to assist regarding this matter. POPIA compliance is very important to us and we always want to ensure that we are fully compliant to the all the act prescribes.
I am unable to find any recent calls made to the details provided in your review. Please let me know if you have an alternative number so that I can ensure that no further calls are made to you. I would also like to follow up regarding your request to not be contacted and why this was not done
I will be reaching out to you via email as I was not able to reach you on the number provided in order to address this matter.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor