AG
Angie G

1 reviews | Active since Dec 2020

23 Dec 2020, 23:03

The Queen Rocks!!!

I would just like to commend Queen's excellent customer service! I called in to cancel an upgrade on my policy. As an unemployed person an increase in the monthly premium would not be achievable. However, Queen listened to me and was sympathetic to my plight and thus I managed to decrease my current premium to a more affordable option as well. Were it not for her prompt service, I am sure that I would have defaulted on the new higher premium. Thank you Queen, I am forever grateful and thankful for your service. Regards, AN Greaver

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Replies (1)
Platinum Life
Platinum Life's reply24 Dec 2020, 11:04
Official
Dear Angie, 
 Wow - this is such a fantastic compliment and exactly the kind of feedback that we strive for! 

It’s so nice to hear that  Queen is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come! 

Kind Regards

Simone Venter Client Relationship Specialist & Client Care Supervisor