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Fikile Ngubane fikz.ngubs

1 reviews | Active since Oct 2022

16 Oct 2025, 14:10

The person who spoke with me was able to listen and understand my frustration

The person who spoke with me was able to listen and understand my frustration .She managed to make me change my decision about canceling my policy.

0
Replies (1)
Platinum Life
Platinum Life's reply16 Oct 2025, 15:12
Official
Dear Fikile, 

Thank you for sharing your experience. We’re truly happy to hear our consultant took the time to understand your frustration and assist in a caring way. We appreciate your continued trust in us. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor