TM
Tracy M
1 reviews | Active since Jun 2024
04 Jun 2024, 09:37
The person i spoke t...
The person i spoke to was very calm and to the point after I said that i can only do a 5 min call ..Monday meetings back to back. She told me what to do to rectify the missed premium and followed her call up with a sms and email which makes it beter for me as an email reminder is great if your day is inundated with work stuff that needs to be attended to first.
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Platinum Life's replyOfficial
04 Jun 2024, 09:45Dear Tracy,
It's our goal to deliver friendly, efficient service to all of our policy holders, so we really appreciate your feedback! Thanks for your feedback and I am glad our team could ensure that you have all needed information
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
It's our goal to deliver friendly, efficient service to all of our policy holders, so we really appreciate your feedback! Thanks for your feedback and I am glad our team could ensure that you have all needed information
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply04 Jun 2024, 09:45
Official
Dear Tracy,
It's our goal to deliver friendly, efficient service to all of our policy holders, so we really appreciate your feedback! Thanks for your feedback and I am glad our team could ensure that you have all needed information
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
It's our goal to deliver friendly, efficient service to all of our policy holders, so we really appreciate your feedback! Thanks for your feedback and I am glad our team could ensure that you have all needed information
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor