The person (chrysanthea) who assisted me was very professional and could assist me with my query without any hesitation

Dear Rene, 

Thank you for your sincere compliment! We are extremely proud that Chrysanthea assisted you in a manner that was efficient and professional. We aim to leave a big smile on all our clients face, just as you have with this wonderful message! 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor