TB
Tracy B

1 reviews | Active since Jan 2020

20 Dec 2024, 08:51

The most accommodating company I have ever dealt with, they always refund me with no hesitation( if I require my premium to be lowered due to affordability they refund me the difference of what my debit order was) , they most certainly listen to their Cus

The most accommodating company I have ever dealt with, they always refund me with no hesitation( if I require my premium to be lowered due to affordability they refund me the difference of what my debit order was) , they most certainly listen to their Customer's needs and I always get treated with respect and kindness. Well done Platinum Life!!! You are certainly not a greedy company!!!! Regards Tracy Bailie

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Replies (1)
Platinum Life
Platinum Life's reply20 Dec 2024, 10:54
Official
Dear Tracy, 

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. 
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. 
 We look forward to assisting you in future and appreciate and value you as a client.

Kind Regards

Chrysanthea Chetty
Client Care Consultant