EM
Esther M

1 reviews | Active since Mar 2017

05 Feb 2021, 21:42

The life of Platinum,full of lies and ********

Fellows South Africans,stay clear of Platinum life,they are ***** and ********.1st and foremost I was promised a gift,it never came.Then I was asked very sensitive questions like ID,banking details just to get a quote and review and make a decision.I told her to use my date of birth as I am not giving her my ID number.Next thing I receive an sms

Hi Miss Mekoa, Thanks for speaking to our Sales Executive, Misheil Dladla. We have activated your R20000 free cancer cover and R20000 free accidental cover. Your ref no is: gshm***. The Platinum Life Team. (This is a no reply message).This really raise my hair and eyebrows why it would say activated.I must say this lady Michelle learnt from the best .She does not let up or give up.She kept trying to give me reason why they need my banking details.I told her this is where I draw the line and drop the phone.Platinum life,I dare you to debit my account without my go ahead. I swear I will not rest until I see justice for everyone you ever conned.I will be their mouth piece. Stop taking innocent pills money by lying.@Mishelle If you have an RE qualification call me again. I will set you up with good,respectable companies.You have potential,it is just misplaced.Refuse to be part of a ******** company.I will be call on Monday to request my recording.Remember POPI act Mishelle and the recordings.

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Replies (3)
Platinum Life
Platinum Life's reply08 Feb 2021, 07:32
Official
Dear Esther, 

I have received your review and am currently investigating this matter. 

Kindly note that I have requested all calls made to you and will gladly provide further feedback as soon as this has been received. 

You are more than welcome to contact me if there is anything I can assist with while we are following up regarding your complaint. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor
EM
Esther M's update11 Feb 2021, 12:26
Reviewer Update
Dear Simone

Thanks for taking the time to respond to my review.How do I get hold of you to get the audio recordings?

Looking forward to the feedback.

Thanks again.
Esther
Platinum Life
Platinum Life's reply11 Feb 2021, 13:16
Official
Dear Esther, 

Thank you for your message. 

As soon as I have received these calls, I will gladly send it through via email and give you a call to further assist 

Thank you so much