The lady who was hel...

Item: Platinum Life
Rating: 5
Author: Sinoyolo S

The lady who was helping me today was very professional and respectful However I have a complaints in 2023 I was diagnosed with abnormal cells in my,a stage before cancer in my womb and end up removing the womb,I tried to claim without success, I m just keeping it because I have with the company for long time please help me to claim

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Replies (2)

Platinum Life's replyOfficial

10 Dec 2025, 20:20

Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team

Platinum Life's reply10 Dec 2025, 20:20

Official

Platinum Life's replyOfficial

11 Dec 2025, 07:22

Dear Sinoyolo,

Thank you for your kind words about our team! I’ve arranged for a consultant from our Claims team to contact you regarding this matter. Claim forms were sent out in 2023, but we did not receive any further information.

Kind Regards

Simone Venter

Client Relationship Specialist & Client Care Supervisor

Platinum Life's reply11 Dec 2025, 07:22

Official

Simone Venter

Client Relationship Specialist & Client Care Supervisor