CJ
Charne J
1 reviews | Active since Feb 2024
30 Jan 2026, 10:15
The lady who assisted me asked what the problem was, offered a solution and explained what changes would take place
The lady who assisted me asked what the problem was, offered a solution and explained what changes would take place. I agreed with the accommodation they could make for me and kept my policy with the new changes. She was friendly, helpful and knew what she was talking about. She was a star.
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Platinum Life's replyOfficial
30 Jan 2026, 11:25Dear Charne,
Thank you for your wonderful feedback. We’re delighted to hear that our consultant was able to understand your situation, offer a suitable solution, and clearly explain the changes to your policy. We’re especially pleased to know that her friendly and knowledgeable service made such a positive impression. Your kind words will be shared with our team.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you for your wonderful feedback. We’re delighted to hear that our consultant was able to understand your situation, offer a suitable solution, and clearly explain the changes to your policy. We’re especially pleased to know that her friendly and knowledgeable service made such a positive impression. Your kind words will be shared with our team.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply30 Jan 2026, 11:25
Official
Dear Charne,
Thank you for your wonderful feedback. We’re delighted to hear that our consultant was able to understand your situation, offer a suitable solution, and clearly explain the changes to your policy. We’re especially pleased to know that her friendly and knowledgeable service made such a positive impression. Your kind words will be shared with our team.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you for your wonderful feedback. We’re delighted to hear that our consultant was able to understand your situation, offer a suitable solution, and clearly explain the changes to your policy. We’re especially pleased to know that her friendly and knowledgeable service made such a positive impression. Your kind words will be shared with our team.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor