TT
Thando T

1 reviews | Active since Oct 2022

13 Oct 2022, 21:33

The lady was so helpful, she explained things I didn’t even understand, I didn’t know that you can write off outstanding debt and restart your account again I was going through financial problems to a point that I couldn’t even call Platinum Life and ex

The lady was so helpful, she explained things I didn’t even understand, I didn’t know that you can write off outstanding debt and restart your account again I was going through financial problems to a point that I couldn’t even call Platinum Life and explain my situation cause I had doubts that they would understand but after talking to the consultant it gave me confidence and also it gave me that urge to continue with my cover I opened with them, thank you so much for the great service. Keep it up

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Replies (1)
Platinum Life
Platinum Life's reply14 Oct 2022, 13:25
Official
Dear Thando, 

We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that our team was able to help with your policy and provide the needed information and support 

Kind Regards 

Simone Venter
Client Relationship Specialist & Client Care Supervisor