BB
Biance B

1 reviews | Active since Dec 2025

17 Dec 2025, 17:18

The Lady that assisted me was very kind and patient with me - I appreciate that they kept on trying to get a hold of me after I could not answer the first few calls

The Lady that assisted me was very kind and patient with me - I appreciate that they kept on trying to get a hold of me after I could not answer the first few calls. The service was truly great!

0
Replies (2)
Platinum Life
Platinum Life's reply17 Dec 2025, 17:30
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply18 Dec 2025, 08:23
Official
Dear Biance, 

Thank you so much for your lovely feedback. We’re really glad to hear that our consultant was kind and patient, and that her persistence ensured you received the assistance you needed. Providing caring and reliable service is very important to us.

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor