LL
Louise L
1 reviews | Active since Mar 2026
06 Mar 2026, 17:28
The lady spoke in my home language
The lady spoke in my home language. She explained the changes in policy thoroughly and professionally. She had patience with me as an older person. I was very impressed.
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Replies (2)
Platinum Life's replyOfficial
06 Mar 2026, 17:36Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply06 Mar 2026, 17:36
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
09 Mar 2026, 08:32Dear Louise,
Thank you for your kind words! We're so glad you found the service friendly and accommodating. It’s always a pleasure to assist someone in their mother tongue - we believe clear communication makes all the difference. We're happy we could make you feel at home!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your kind words! We're so glad you found the service friendly and accommodating. It’s always a pleasure to assist someone in their mother tongue - we believe clear communication makes all the difference. We're happy we could make you feel at home!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply09 Mar 2026, 08:32
Official
Dear Louise,
Thank you for your kind words! We're so glad you found the service friendly and accommodating. It’s always a pleasure to assist someone in their mother tongue - we believe clear communication makes all the difference. We're happy we could make you feel at home!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your kind words! We're so glad you found the service friendly and accommodating. It’s always a pleasure to assist someone in their mother tongue - we believe clear communication makes all the difference. We're happy we could make you feel at home!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor