BP
Belinda P
1 reviews | Active since Sept 2024
27 Nov 2025, 11:30
The lady I dealt with was helpful but it is a pity it took a cancellation request to get assistance
The lady I dealt with was helpful but it is a pity it took a cancellation request to get assistance. They are quick to increase premiums but not great at servicing according to economic times.
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Replies (1)
Platinum Life's replyOfficial
27 Nov 2025, 13:00Dear Belinda ,
We’re pleased to hear you received helpful assistance, and we apologise that it took a cancellation request for your needs to be addressed. We always want to ensure that your policy is best suited to your needs, so thank you for sharing your concerns with us
Kind Regards
We’re pleased to hear you received helpful assistance, and we apologise that it took a cancellation request for your needs to be addressed. We always want to ensure that your policy is best suited to your needs, so thank you for sharing your concerns with us
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply27 Nov 2025, 13:00
Official
Dear Belinda ,
We’re pleased to hear you received helpful assistance, and we apologise that it took a cancellation request for your needs to be addressed. We always want to ensure that your policy is best suited to your needs, so thank you for sharing your concerns with us
Kind Regards
We’re pleased to hear you received helpful assistance, and we apologise that it took a cancellation request for your needs to be addressed. We always want to ensure that your policy is best suited to your needs, so thank you for sharing your concerns with us
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor