JG
Johanna G

1 reviews | Active since Jan 2022

07 Feb 2023, 06:20

The lady called me to say may debit order didnt go through

The lady called me to say may debit order didnt go through. Then I realised that I forgotten about my debit order when someone tried to hack my bank account and had to block it. Shesend the banking details and my policy was not affected

0
Replies (1)
Platinum Life
Platinum Life's reply07 Feb 2023, 09:03
Official
Dear Johanna, 

I am sorry to hear about your bank being hacked. Thanks for giving our team a chance to assist and ensure that you are always fully covered. 

 Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor