The lady assisted me in my home language, and she helped me to a point that I understood everything

Dear Constance, 

Thank you for your kind words! We're so glad you found the service friendly and accommodating. It’s always a pleasure to assist someone in their mother tongue - we believe clear communication makes all the difference. We're happy we could make you feel at home! 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor