The gentleman who called is always pleasant to deal with and I always give in to him because of that

Dear Leigh, 

We just love your feedback for our team and we are so proud of them for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to them. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor