GS
Genevieve S
1 reviews | Active since Mar 2025
13 Mar 2025, 11:18
The employees are ve...
The employees are very persistent and don’t know how to take no for an answer which made me feel like I was forced to take the policy even when I didn’t want it
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Platinum Life's replyOfficial
13 Mar 2025, 11:30Dear Genevieve
I have received your review and would like to assist regarding this matter. I have tried to contact you telephonically to discuss this, but have been unable to reach you.
Our team always wants to ensure that you are aware of all options on the policy to ensure that an informed decision can be made. The policy is always optional and you should never feel forced into taking anything, so please accept our apologies if this was your experience.
I have processed a cancellation and a cancellation consultant will be in touch to confirm this with you, so please keep an eye out for our call.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to assist regarding this matter. I have tried to contact you telephonically to discuss this, but have been unable to reach you.
Our team always wants to ensure that you are aware of all options on the policy to ensure that an informed decision can be made. The policy is always optional and you should never feel forced into taking anything, so please accept our apologies if this was your experience.
I have processed a cancellation and a cancellation consultant will be in touch to confirm this with you, so please keep an eye out for our call.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply13 Mar 2025, 11:30
Official
Dear Genevieve
I have received your review and would like to assist regarding this matter. I have tried to contact you telephonically to discuss this, but have been unable to reach you.
Our team always wants to ensure that you are aware of all options on the policy to ensure that an informed decision can be made. The policy is always optional and you should never feel forced into taking anything, so please accept our apologies if this was your experience.
I have processed a cancellation and a cancellation consultant will be in touch to confirm this with you, so please keep an eye out for our call.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to assist regarding this matter. I have tried to contact you telephonically to discuss this, but have been unable to reach you.
Our team always wants to ensure that you are aware of all options on the policy to ensure that an informed decision can be made. The policy is always optional and you should never feel forced into taking anything, so please accept our apologies if this was your experience.
I have processed a cancellation and a cancellation consultant will be in touch to confirm this with you, so please keep an eye out for our call.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor