The Devil
<p>It's like the devil. They lure you in with gifts and all that nice talk about sweet apples. Remember when you cancel your 'policy' that it is actually a risk product and if you choose to cancel your benefits, there would be no money paid out on cancellation.</p> <p> </p> <p>Read your contract before you sign a deal with the devil!</p>
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Replies (2)
Platinum Life's replyOfficial
08 Feb 2017, 11:13Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.
Your concern will be looked into and a client care consultant will contact to assist you.
Kind Regards
Marietjie Kotze
Platinum Life Client Care
Best regards,
Platinum Life's reply08 Feb 2017, 11:13
Official
Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.
Your concern will be looked into and a client care consultant will contact to assist you.
Kind Regards
Marietjie Kotze
Platinum Life Client Care
Best regards,
Platinum Life's replyOfficial
16 Mar 2017, 15:23Dear Ms Smith
Thank you for the opportunity to assist with your query.
As discussed telephonically we do specialise in risk cover and the premium you pay goes toward your cover each month.
A value added benefit we do offer is our money back benefit which means after your policy has been in force, claim and cancelation free for the term 50% of premiums paid gets paid back to you. Unfortunately this benefit does fall away upon cancelation.
Your policy has also been cancelled as requested.
Kind Regards
Marietjie Kotzé Client Care
Best regards,
Platinum Life's reply16 Mar 2017, 15:23
Official
Dear Ms Smith
Thank you for the opportunity to assist with your query.
As discussed telephonically we do specialise in risk cover and the premium you pay goes toward your cover each month.
A value added benefit we do offer is our money back benefit which means after your policy has been in force, claim and cancelation free for the term 50% of premiums paid gets paid back to you. Unfortunately this benefit does fall away upon cancelation.
Your policy has also been cancelled as requested.
Kind Regards
Marietjie Kotzé Client Care
Best regards,