LL
Lydia L
1 reviews | Active since Sept 2025
21 Jan 2026, 17:39
The customer service...
The customer service representative (Vincent) was adequate and showed good communication skills too whilst assisting and offering an alternative resolution
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Replies (2)
Platinum Life's replyOfficial
21 Jan 2026, 17:51Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply21 Jan 2026, 17:51
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
22 Jan 2026, 07:53Dear Lydia,
Thank you for your lovely feedback! We’re thrilled to hear that Vincent could assist you so professionally and kindly.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your lovely feedback! We’re thrilled to hear that Vincent could assist you so professionally and kindly.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply22 Jan 2026, 07:53
Official
Dear Lydia,
Thank you for your lovely feedback! We’re thrilled to hear that Vincent could assist you so professionally and kindly.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your lovely feedback! We’re thrilled to hear that Vincent could assist you so professionally and kindly.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor