The consultant who assisted me Roxanne G was excellent but I’ve had less than ideal consultants previously

Dear Ntokozo, 

Thank you for sharing your experience. We’re pleased that Roxanne delivered five-star service and will ensure she receives your recognition. We also acknowledge your comments about past interactions and take them seriously, as we are continuously working to improve our overall service standards. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor