The consultant was very helpful by considering my circumstances

Dear Grizanie, 

Thank you for your wonderful feedback. We're so pleased to hear that our consultant could assist you and take your circumstances into consideration. It's great to know you felt supported and that the policy was clearly explained. We're always here to help — please don't hesitate to reach out if you need anything further. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor