Lm
Lulama maqungo.lulama

1 reviews | Active since Mar 2026

27 Mar 2026, 16:16

The consultant was very helpful and polite, she understood my concern as I wanted to close my policy but gave me alternatives to still be covered

The consultant was very helpful and polite, she understood my concern as I wanted to close my policy but gave me alternatives to still be covered. I am extremely happy with the service that she gave me and she was soo friendly.

0
Replies (2)
Platinum Life
Platinum Life's reply27 Mar 2026, 16:24
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply30 Mar 2026, 09:51
Official
Dear Lulama, 

We love that our team made such a lasting impression on you! Thanks for sharing your experience with us and for complimenting them on their excellent customer service. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor