MK
Mandy K

1 reviews | Active since Nov 2017

11 Apr 2023, 19:46

The consultant was professional and polite

The consultant was professional and polite. She understood my query and advised me accordingly. She also explained to me the process of upgrading or downgrading my policy . She explained the benefits options aswell. She went the extra mile to resolve my concerns.

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Replies (1)
Platinum Life
Platinum Life's reply14 Apr 2023, 07:07
Official
Dear Mandy, 

Thank you so much for your wonderful feedback.  We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise. 

Kind Regards

Simone Venter 
Client Relationship Specialist & Client Care Supervisor