CB
Cecilia B

1 reviews | Active since Jan 2019

27 Jan 2026, 10:56

The consultant was kind and gentle around my financial difficulties and how that impacts my cover

The consultant was kind and gentle around my financial difficulties and how that impacts my cover. I'm grateful to Vincent for being genuine and honest. He was helpful and together we found a way around my challenges.

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Replies (1)
Platinum Life
Platinum Life's reply27 Jan 2026, 11:36
Official
Dear Cecilia, 

 We appreciate your feedback and are glad Vincent could assist you with understanding, patience, and professionalism. It’s wonderful to hear that together you found a solution that works. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor