MF
Mareli F

1 reviews | Active since Jan 2023

06 Mar 2026, 19:25

The consultant Tracy was really very sympathetic towards my circumstances and suggest a cheaper policy for me

The consultant Tracy was really very sympathetic towards my circumstances and suggest a cheaper policy for me.She is really an Angel and deserve a medal for her excellent customer service.

0
Replies (2)
Platinum Life
Platinum Life's reply06 Mar 2026, 19:33
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply09 Mar 2026, 08:50
Official
Dear Mareli, 

We value our policy holder’s feedback and would like to thank you for your excellent review of our services. Tracy is an exceptional consultant, and we are truly grateful to have her on our team. This will make her day! 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor