CZ
Chantelle Z
1 reviews | Active since May 2011
25 Mar 2025, 10:22
The consultant, Rion...
The consultant, Riona, was friendly by assisting me with my request but for me to be informed a call back from an agent would take 7 days !!!! Not acceptable
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Platinum Life's replyOfficial
25 Mar 2025, 11:21Dear Chantelle,
Thank you for sharing your review and feedback with us, Our team will always advise on the turnaround time to ensure you are fully informed, but you may request for your request to be dealt with quicker if needed
I have asked our team to contact you as soon as possible to assist
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for sharing your review and feedback with us, Our team will always advise on the turnaround time to ensure you are fully informed, but you may request for your request to be dealt with quicker if needed
I have asked our team to contact you as soon as possible to assist
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply25 Mar 2025, 11:21
Official
Dear Chantelle,
Thank you for sharing your review and feedback with us, Our team will always advise on the turnaround time to ensure you are fully informed, but you may request for your request to be dealt with quicker if needed
I have asked our team to contact you as soon as possible to assist
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for sharing your review and feedback with us, Our team will always advise on the turnaround time to ensure you are fully informed, but you may request for your request to be dealt with quicker if needed
I have asked our team to contact you as soon as possible to assist
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor