TR
Tina R
1 reviews | Active since Jun 2013
24 Mar 2026, 07:51
The consult was helpful in sorting out my issue thats why i gave 4 stars
The consult was helpful in sorting out my issue thats why i gave 4 stars. But I dont like the company as the their telesales continuously call, its like they harass you, until you give them time. Even if you say you are busy and cant talk, they still continue reading from their script.
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Replies (2)
Platinum Life's replyOfficial
24 Mar 2026, 07:58Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply24 Mar 2026, 07:58
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
24 Mar 2026, 08:01Dear Tina,
Thank you for your honest feedback. We’re glad to hear that the consultation was helpful in resolving your issue. We’re sorry to hear about your experience with our telesales calls and understand how this could be frustrating. Your feedback is important to us, and we will take it into consideration to improve our approach.
Kind Regards
Thank you for your honest feedback. We’re glad to hear that the consultation was helpful in resolving your issue. We’re sorry to hear about your experience with our telesales calls and understand how this could be frustrating. Your feedback is important to us, and we will take it into consideration to improve our approach.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply24 Mar 2026, 08:01
Official
Dear Tina,
Thank you for your honest feedback. We’re glad to hear that the consultation was helpful in resolving your issue. We’re sorry to hear about your experience with our telesales calls and understand how this could be frustrating. Your feedback is important to us, and we will take it into consideration to improve our approach.
Kind Regards
Thank you for your honest feedback. We’re glad to hear that the consultation was helpful in resolving your issue. We’re sorry to hear about your experience with our telesales calls and understand how this could be frustrating. Your feedback is important to us, and we will take it into consideration to improve our approach.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor