The company does come through for their clients even in difficult times

Dear Tlale, 

Thank you for sharing your experience! We’re truly glad we could support you during a difficult time and help find a solution that allowed you to continue with your policy. Your trust means a great deal to us, and we're committed to being there for our clients when it matters most. 

We look forward to assisting you in future and appreciate and value you as a client.

Kind Regards,
Chrysanthea Chetty
Client Care Consultant