RN
Rachel N

1 reviews | Active since Jan 2024

31 Jan 2024, 10:36

The call was answered on time before the 3rd ring and that was good telephone approach

The call was answered on time before the 3rd ring and that was good telephone approach. Her mannerism was explicable and her understanding and knowledge of the product was excellent. Her approach was so well presented in explaining to me how Platinum life can assist in reducing my premiums due to my financial situation yet still find a solution to still keep my policy. Zanele Zulu was friendly and showed interest in my call and was ever ready to answer every question posed to her. Well done 👍 platinum for fast and efficient response. Thank you Zanele for being a friendly consultant and so helpful. Recommend their service to everyone as excellent always

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Replies (1)
Platinum Life
Platinum Life's reply31 Jan 2024, 10:43
Official
Dear Rachel, 

Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Zanele is a very valued member on our team and will always go above and beyond to help.  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor