AC
Annemari C
1 reviews | Active since Jan 2021
22 Dec 2025, 09:17
The call centre folk are too aggressive with their dealing with me
The call centre folk are too aggressive with their dealing with me. It takes a lot of sayin' "no thank you" before they get the message.
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Replies (1)
Platinum Life's replyOfficial
22 Dec 2025, 09:40Dear Annemari,
Thank you for sharing your feedback. We’re sorry to hear that your experience with our call centre did not meet your expectations.
We take this feedback seriously, as respectful and professional communication is very important to us. Your comments will be shared with the relevant team for review and improvement. Thank you for bringing this to our attention.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for sharing your feedback. We’re sorry to hear that your experience with our call centre did not meet your expectations.
We take this feedback seriously, as respectful and professional communication is very important to us. Your comments will be shared with the relevant team for review and improvement. Thank you for bringing this to our attention.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply22 Dec 2025, 09:40
Official
Dear Annemari,
Thank you for sharing your feedback. We’re sorry to hear that your experience with our call centre did not meet your expectations.
We take this feedback seriously, as respectful and professional communication is very important to us. Your comments will be shared with the relevant team for review and improvement. Thank you for bringing this to our attention.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for sharing your feedback. We’re sorry to hear that your experience with our call centre did not meet your expectations.
We take this feedback seriously, as respectful and professional communication is very important to us. Your comments will be shared with the relevant team for review and improvement. Thank you for bringing this to our attention.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor