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Leslie L

1 reviews | Active since Jul 2025

09 Jul 2025, 15:10

The assistant was ve...

The assistant was very friendly and helpful... answered all my questions with patience and clarity - their expert advice even convinced me to KEEP my policy. She assured me that the error made will be resolved.

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Replies (1)
Platinum Life
Platinum Life's reply09 Jul 2025, 15:37
Official
Dear Leslie, 

Thank you so much for your kind words! We're delighted to hear that our assistant was able to support you with patience, clarity, and expert guidance. It’s great to know that their assistance helped you feel confident in keeping your policy. 

We also appreciate your understanding regarding the error and are glad we could assure you it will be resolved. If you ever need anything further, please don’t hesitate to reach out! 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor