E
Ezelle

1 reviews | Active since Nov 2024

03 Dec 2025, 09:03

The agents are very ...

The agents are very well informed, however need to listen to clients a bit more on sales side when a client does not have a budget to afford any upgrades

0
Replies (1)
Platinum Life
Platinum Life's reply03 Dec 2025, 10:41
Official
Dear Ezelle, 

Thank you for your review! Upgrades are always optional and you should never feel forced into adding anything additional on your policy. Please know our Client Care Team is always available to assist 

Kind Regards 
Simone Venter Client Relationship Specialist and Client Care Supervisor