MR
Mildred R
1 reviews | Active since Dec 2025
15 Dec 2025, 18:52
The agent who assisted me'd name was Samantha from Platinum call centre
The agent who assisted me'd name was Samantha from Platinum call centre. She was friendly, efficient and changed my banking details as requested quickly.
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Replies (2)
Platinum Life's replyOfficial
15 Dec 2025, 19:03Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply15 Dec 2025, 19:03
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
17 Dec 2025, 08:19Dear Mildred,
We appreciate your kind words. It’s great to know Samantha was able to assist you quickly and make the process smooth and easy.
Kind Regards
We appreciate your kind words. It’s great to know Samantha was able to assist you quickly and make the process smooth and easy.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply17 Dec 2025, 08:19
Official
Dear Mildred,
We appreciate your kind words. It’s great to know Samantha was able to assist you quickly and make the process smooth and easy.
Kind Regards
We appreciate your kind words. It’s great to know Samantha was able to assist you quickly and make the process smooth and easy.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor