LJvR
Lizette Jansen van Rensburg
1 reviews | Active since Feb 2021
28 May 2022, 14:25
The agent was very friendly, helpful
The agent was very friendly, helpful. The 10percent increase per annum is steep. I have medical aid and life insurance and personally do not think platinum life is necessary, however they cling to their clients which is a bit annoying most times.
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Replies (1)0
Replies (1)
Platinum Life's replyOfficial
30 May 2022, 09:58Dear Lizette,
Thank you for taking the time to leave this review and I am so glad that our agent was able to assist in such a friendly and helpful manner.
We always want to make sure that our policy holders are fully aware of the benefits regarding their policy and that they are happy with the products and cover provided. As our product is more specialized, we do understand that it can help and function as a support policy if you already have cover in place. You are never obligated to keep it but we will always try our best to keep you satisfied and adjust the premium and benefits to best suit you
Please let us know if you wish to make changes to your policy or if you have any questions we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for taking the time to leave this review and I am so glad that our agent was able to assist in such a friendly and helpful manner.
We always want to make sure that our policy holders are fully aware of the benefits regarding their policy and that they are happy with the products and cover provided. As our product is more specialized, we do understand that it can help and function as a support policy if you already have cover in place. You are never obligated to keep it but we will always try our best to keep you satisfied and adjust the premium and benefits to best suit you
Please let us know if you wish to make changes to your policy or if you have any questions we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply30 May 2022, 09:58
Official
Dear Lizette,
Thank you for taking the time to leave this review and I am so glad that our agent was able to assist in such a friendly and helpful manner.
We always want to make sure that our policy holders are fully aware of the benefits regarding their policy and that they are happy with the products and cover provided. As our product is more specialized, we do understand that it can help and function as a support policy if you already have cover in place. You are never obligated to keep it but we will always try our best to keep you satisfied and adjust the premium and benefits to best suit you
Please let us know if you wish to make changes to your policy or if you have any questions we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for taking the time to leave this review and I am so glad that our agent was able to assist in such a friendly and helpful manner.
We always want to make sure that our policy holders are fully aware of the benefits regarding their policy and that they are happy with the products and cover provided. As our product is more specialized, we do understand that it can help and function as a support policy if you already have cover in place. You are never obligated to keep it but we will always try our best to keep you satisfied and adjust the premium and benefits to best suit you
Please let us know if you wish to make changes to your policy or if you have any questions we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor