S
Shanice
1 reviews | Active since May 2026
21 May 2026, 10:21
The agent was extrem...
The agent was extremely helpful in understanding my situation and managed to offer me a new package that was more affordable for me instead of canceling my policy all together, she was very kind something this world lacks daily
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Platinum Life's replyOfficial
21 May 2026, 10:48Dear Shanice,
We sincerely appreciate you sharing your experience with us. It’s wonderful to hear that our consultant was able to assist you with kindness and understanding, and help you find a more affordable option rather than cancelling your policy.
Supporting our policy holders in difficult situations is very important to us, and we’re grateful we could help you find a solution that works for you
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
We sincerely appreciate you sharing your experience with us. It’s wonderful to hear that our consultant was able to assist you with kindness and understanding, and help you find a more affordable option rather than cancelling your policy.
Supporting our policy holders in difficult situations is very important to us, and we’re grateful we could help you find a solution that works for you
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply21 May 2026, 10:48
Official
Dear Shanice,
We sincerely appreciate you sharing your experience with us. It’s wonderful to hear that our consultant was able to assist you with kindness and understanding, and help you find a more affordable option rather than cancelling your policy.
Supporting our policy holders in difficult situations is very important to us, and we’re grateful we could help you find a solution that works for you
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
We sincerely appreciate you sharing your experience with us. It’s wonderful to hear that our consultant was able to assist you with kindness and understanding, and help you find a more affordable option rather than cancelling your policy.
Supporting our policy holders in difficult situations is very important to us, and we’re grateful we could help you find a solution that works for you
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor