SB
Stacey-Lee Bosch

1 reviews | Active since Jul 2013

23 Jul 2025, 10:00

The agent that assisted me was very helpful, and I feel that she assisted me to the best of her abilities

The agent that assisted me was very helpful, and I feel that she assisted me to the best of her abilities. I didn't feel that I was being pressured into anything additional, and I feel like especially with what's happening in my space now, i just need some understanding, and that is what she gave me.

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Replies (1)
Platinum Life
Platinum Life's reply23 Jul 2025, 10:06
Official
Dear Stacey-Lee, 

Thank you so much for your thoughtful feedback. We're truly glad to hear that you felt supported and understood during your interaction with our consultant. 

It's so important to us that our policy holders never feel pressured and always feel heard - especially during challenging times. We'll be sure to pass along your kind words to the consultant who assisted you. 

If there's anything more we can do, please don't hesitate to reach out. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor