The agent I dealt with is Anelisa, and she was very professional and patient and made sure to make me aware of other options I have besides the one I was requesting

Dear Ndabakazi, 

Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Anelisa is a very valued member on our team and will always go above and beyond to help.  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor