CL
Carla L

1 reviews | Active since Apr 2024

19 Jun 2024, 13:59

The agent, Arcel, was so kind and patient

The agent, Arcel, was so kind and patient. She sympathized with me and gave me, no only, a stress-free experience but also reassurances for the road moving forward. If Platinum Life could hire her 10 times over, it still wouldn't be enough.

0
Replies (1)
Platinum Life
Platinum Life's reply19 Jun 2024, 15:33
Official
Dear Carla, 

We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Arcel was able to help with your policy and provide the needed information and support. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor