EA
Erne A
1 reviews | Active since Aug 2023
28 Aug 2023, 15:40
The ABSOLUTE Worst!
No! So manipulative! The Sales Consultants make you scared of getting cancer and play on your emotions. And don't believe the "gifts" because they are non existent. They have to be buying their good reviews. Don't waste your time.
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Replies (1)
Platinum Life's replyOfficial
29 Aug 2023, 09:00Dear Erne,
Thank you so much for taking my call this morning and providing more information about this matter.
Please accept my apologies for the manner in which the consultant approached the sale of the policy. Our policies are optional and our team should provide more information about the cover and benefits, not use a sensitive matter to try and sell a policy. I have requested the calls from our sales team and will also address this with them, as this is not in line with how we like to do business
Thank you so much for bringing this matter under our attention but also your willingness to provide more insight into what occured, we truly appreciate it
You are welcome to contact me if there is anything I can assist with and have a great day
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call this morning and providing more information about this matter.
Please accept my apologies for the manner in which the consultant approached the sale of the policy. Our policies are optional and our team should provide more information about the cover and benefits, not use a sensitive matter to try and sell a policy. I have requested the calls from our sales team and will also address this with them, as this is not in line with how we like to do business
Thank you so much for bringing this matter under our attention but also your willingness to provide more insight into what occured, we truly appreciate it
You are welcome to contact me if there is anything I can assist with and have a great day
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply29 Aug 2023, 09:00
Official
Dear Erne,
Thank you so much for taking my call this morning and providing more information about this matter.
Please accept my apologies for the manner in which the consultant approached the sale of the policy. Our policies are optional and our team should provide more information about the cover and benefits, not use a sensitive matter to try and sell a policy. I have requested the calls from our sales team and will also address this with them, as this is not in line with how we like to do business
Thank you so much for bringing this matter under our attention but also your willingness to provide more insight into what occured, we truly appreciate it
You are welcome to contact me if there is anything I can assist with and have a great day
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call this morning and providing more information about this matter.
Please accept my apologies for the manner in which the consultant approached the sale of the policy. Our policies are optional and our team should provide more information about the cover and benefits, not use a sensitive matter to try and sell a policy. I have requested the calls from our sales team and will also address this with them, as this is not in line with how we like to do business
Thank you so much for bringing this matter under our attention but also your willingness to provide more insight into what occured, we truly appreciate it
You are welcome to contact me if there is anything I can assist with and have a great day
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor