Thanks Chane, you did not waste my time or my money.

I was struggling to make ends meet and thought about canceling my policy. A friendly agent, Chane, phoned me back to offer advice and alternatives. Due to her great knowledge and effective customer service, she had been able to halt my policy and offer me a cheaper, more affordable option to suit my needs. I was also awarded a month leeway in between, with the option to use my last debit as credit, so I would not have to pay for december. She listened to my needs and helped me, fast and efficiently without any hassle. Thank you.