Thank you Yolandi for going out of your way to accommodate my family's needs and update my policy accordingly

Dear Julian, 

We just love your feedback for Yolandi and we are so proud of her for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her.

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor