AV
Annelie V

1 reviews | Active since Nov 2018

06 Nov 2018, 16:01

Thank you - Platinum thank you

A few years ago, somebody phone me regarding a Platinum life policy. I keep on telling him I'm not interested. We don't have cancer in our Family, really. He didn't give up, and one day, just to get him to stop phoning me, I agreed and we signed the policy. September 2018 I receive the news..... Neuroendocrine cancer in my cervic. Landi from Platinum answer the phone. No words, I'm working for myself, I am my income, with Chemotherapy and Radiation and the same time, this is a nightmare, but I prayed to God for his mercy, and God send Landi from Platinum Life to answer my call. Thank you for Platinum and for people like Landi Janse van Rensburg, the service, not just a number, they way that she handle me, my stress. Thank you. If you still wondering, don't sign that policy today. Thank you Platinum

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Replies (1)
Platinum Life
Platinum Life's reply07 Nov 2018, 09:54
Official
 
Dear Ms De Villiers, 
 
Such kind words! Thank you for the beautiful message. Your words have made for grateful hearts and smiling faces here in the Claims Department. It was such a pleasure assisting you with your claim. Moments like these make our job worthwhile. 
 
We wish you all the best for the journey ahead and keep you in our thoughts and prayers. 
 
With Hope, 
The Platinum Life Claims Team