AS
Algernon S

1 reviews | Active since Feb 2018

23 May 2025, 16:26

Thank you Juanita

I was all set to cancel my Platinum Life policy—not because I wanted to, but because, well, life started lifing hard and the budget wasn't budging. I was honestly bummed about it, but then I got a call from the amazing Juanita Van Niekerk, and wow, what a lifesaver!

She swooped in like a financial superhero, calmed me down, worked some magic, and suddenly canceling wasn’t the only option on the table. Thanks to her, I got to keep my policy (and all the benefits I’ve built up over the years) without having to make my wallet cry every month.

Seriously, Juanita deserves a medal—or at least a really good cup of coffee. Thank you for making things work and for reminding me that sometimes all it takes is the right person on the other end of the phone.

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Replies (1)
Platinum Life
Platinum Life's reply26 May 2025, 09:20
Official
Dear Algernon, 

This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that  Juanita is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come! 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor