JR
Johanna R
1 reviews | Active since Aug 2024
16 Mar 2026, 09:03
Thank you Innocentia for explaining the problem with the debit order
Thank you Innocentia for explaining the problem with the debit order. We have come to a conclusion and I have decided to keep the policy. My apologies for any inconvenience this misunderstanding may have caused. Looking forward to be doing business with Platinum Life.
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Replies (1)
Platinum Life's replyOfficial
16 Mar 2026, 09:24Dear Johanna,
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Innocentia was able to help with your policy and provide the needed information and support.
May we always keep a smile on your face
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Innocentia was able to help with your policy and provide the needed information and support.
May we always keep a smile on your face
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply16 Mar 2026, 09:24
Official
Dear Johanna,
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Innocentia was able to help with your policy and provide the needed information and support.
May we always keep a smile on your face
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Innocentia was able to help with your policy and provide the needed information and support.
May we always keep a smile on your face
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor