AT
Anri T
1 reviews | Active since Nov 2024
10 Dec 2025, 16:07
Thalita from Platinum Life was very informative about Cancer Insurance Policies and handling my current policy
Thalita from Platinum Life was very informative about Cancer Insurance Policies and handling my current policy. She politely and clearly explained the benefits and pricing options that are available and most beneficial to me. The only reason I rate Platinum Life below 5 stars was the constant phone calls I was receiving before I opened an insurance policy with them. This kept happening, receiving phone calls during my working hours from Platinum sales consultants or previous tele sales people that I couldnt budget for it at the time, even still they would keep pushing after my polite declines.
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Replies (1)Platinum Life's replyOfficial
10 Dec 2025, 16:47Dear Anri,
Thank you for taking the time to share your experience. We’re delighted to hear that Thalita was able to provide clear and helpful guidance regarding your Cancer Insurance policy and options, it’s always our goal to ensure our clients feel informed and supported.
Thank you for taking the time to share your experience. We’re delighted to hear that Thalita was able to provide clear and helpful guidance regarding your Cancer Insurance policy and options, it’s always our goal to ensure our clients feel informed and supported.
We sincerely apologize for the inconvenience caused by the frequent calls before you opened your policy. We appreciate your feedback and will review our processes to ensure our communication is more considerate of our clients’ schedules and preferences. Your input is invaluable in helping us improve our service.
Thank you again for your honest review, and we hope to continue serving you in the future.
Kind Regards
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply10 Dec 2025, 16:47
Official
Dear Anri,
Thank you for taking the time to share your experience. We’re delighted to hear that Thalita was able to provide clear and helpful guidance regarding your Cancer Insurance policy and options, it’s always our goal to ensure our clients feel informed and supported.
Thank you for taking the time to share your experience. We’re delighted to hear that Thalita was able to provide clear and helpful guidance regarding your Cancer Insurance policy and options, it’s always our goal to ensure our clients feel informed and supported.
We sincerely apologize for the inconvenience caused by the frequent calls before you opened your policy. We appreciate your feedback and will review our processes to ensure our communication is more considerate of our clients’ schedules and preferences. Your input is invaluable in helping us improve our service.
Thank you again for your honest review, and we hope to continue serving you in the future.
Kind Regards
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
