AA
Aashiqah A
1 reviews | Active since Feb 2023
28 Feb 2026, 10:01
Terrible service I t...
Terrible service I think I made it clear how I feel about them goodbye
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Replies (2)0
Replies (2)
Platinum Life's replyOfficial
28 Feb 2026, 10:08Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. Our team will carefully review this matter and follow up as soon as possible during business hours.
Platinum Life Client Care Team
Platinum Life's reply28 Feb 2026, 10:08
Official
Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. Our team will carefully review this matter and follow up as soon as possible during business hours.
Platinum Life Client Care Team
Platinum Life's replyOfficial
02 Mar 2026, 09:28Dear Aashiqah,
We’re truly sorry to read your feedback. This is certainly not the experience we aim to provide.
We understand how important clear communication and consistent service are, and we would really appreciate the opportunity to better understand what led to your frustration — especially as we recently assisted with adjustments to your policy.
Please expect a call from our team to address your concerns and resolve this matter
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
We’re truly sorry to read your feedback. This is certainly not the experience we aim to provide.
We understand how important clear communication and consistent service are, and we would really appreciate the opportunity to better understand what led to your frustration — especially as we recently assisted with adjustments to your policy.
Please expect a call from our team to address your concerns and resolve this matter
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply02 Mar 2026, 09:28
Official
Dear Aashiqah,
We’re truly sorry to read your feedback. This is certainly not the experience we aim to provide.
We understand how important clear communication and consistent service are, and we would really appreciate the opportunity to better understand what led to your frustration — especially as we recently assisted with adjustments to your policy.
Please expect a call from our team to address your concerns and resolve this matter
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
We’re truly sorry to read your feedback. This is certainly not the experience we aim to provide.
We understand how important clear communication and consistent service are, and we would really appreciate the opportunity to better understand what led to your frustration — especially as we recently assisted with adjustments to your policy.
Please expect a call from our team to address your concerns and resolve this matter
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor