Taking money without any written confirmation

Good day

I have received a call from an agent Jackie Freed on the 8th Oct 2018 which wanted to sell me a policy which will only be effective if I sign the documentation which will be supp**** to me. I advised her that she can send it through to me and I will have a look. She promised me she can lose her job if she lets anything go off from my account without my confirmation, after harassing me during work hours when I need to work I was called on my work number, which is not acceptable

Today I receive a surprise debit order which I have not agreed to, I have not even received any documentation to sign anything, knowing that the money is debited from my account I do not have any confirmation or documentation on what the cover is when I have to look back at consider what it covers. What am I covered for when I need to forward it to my family for a review?

This is not ethical and I do not want the cover/policy, please remove any details you have of me and CANCEL THE POLICY and refund me my money which was debited from my account

The references I received telephonically by Jackie is: GDNM ********** 5 ********** 958326

I do not even remember what this is for, please contact me and insure me that it is cancelled