Taking money with my consent
Why are guys taking my money when we never agreed... I need proof that I said yes..
It's very bad of u to give freebies then force ple to an agreement and lie that you will fall or email or what then u start taking money,
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Platinum Life's replyOfficial
10 Sept 2020, 13:51Dear Mai,
I have received your complaint and I am currently investigating the matter.
According to our system, you were contacted on the 21st of July 2020 regarding a policy with Platinum Life and documentation was sent via email in August.
I have requested the calls and will gladly send it through with feedback once it has been received. All premiums have been stopped while we are looking into your complaint.
Please do not hesitate to contact me if there is anything I can assist with further
Kind Regards
Simone Venter Client Relationship Specialist & Client Care Supervisor
I have received your complaint and I am currently investigating the matter.
According to our system, you were contacted on the 21st of July 2020 regarding a policy with Platinum Life and documentation was sent via email in August.
I have requested the calls and will gladly send it through with feedback once it has been received. All premiums have been stopped while we are looking into your complaint.
Please do not hesitate to contact me if there is anything I can assist with further
Kind Regards
Simone Venter Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply10 Sept 2020, 13:51
Official
Dear Mai,
I have received your complaint and I am currently investigating the matter.
According to our system, you were contacted on the 21st of July 2020 regarding a policy with Platinum Life and documentation was sent via email in August.
I have requested the calls and will gladly send it through with feedback once it has been received. All premiums have been stopped while we are looking into your complaint.
Please do not hesitate to contact me if there is anything I can assist with further
Kind Regards
Simone Venter Client Relationship Specialist & Client Care Supervisor
I have received your complaint and I am currently investigating the matter.
According to our system, you were contacted on the 21st of July 2020 regarding a policy with Platinum Life and documentation was sent via email in August.
I have requested the calls and will gladly send it through with feedback once it has been received. All premiums have been stopped while we are looking into your complaint.
Please do not hesitate to contact me if there is anything I can assist with further
Kind Regards
Simone Venter Client Relationship Specialist & Client Care Supervisor