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Nelisiwe N
1 reviews | Active since Sept 2021
23 Sept 2021, 15:57
Suspected acam
Platinum has been harrasing me they said I have been nominated for a special gift. They wanted me to give them my ID number, the bank I'm using and my employment number and I refused. Their consultant was insisting that I should at least give them my date of birth acc. type and the bank I'm using and I refused because I don't feel comfortable
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Platinum Life's replyOfficial
23 Sept 2021, 16:37Dear Neliswe,
I have received your complaint and would like to provide some feedback regarding this matter.
You were recently nominated by a friend for a promotional gift. This is a way for us to provide more information about our company and what we do. Most of the details requested is simply for market research purposes or to ensure that no duplicates are sent out and the gift is tailored to you.
This is optional and you can decline the gift at any time. We are a registered FSP and all our conduct is in line with current FSCA legislation.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide some feedback regarding this matter.
You were recently nominated by a friend for a promotional gift. This is a way for us to provide more information about our company and what we do. Most of the details requested is simply for market research purposes or to ensure that no duplicates are sent out and the gift is tailored to you.
This is optional and you can decline the gift at any time. We are a registered FSP and all our conduct is in line with current FSCA legislation.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply23 Sept 2021, 16:37
Official
Dear Neliswe,
I have received your complaint and would like to provide some feedback regarding this matter.
You were recently nominated by a friend for a promotional gift. This is a way for us to provide more information about our company and what we do. Most of the details requested is simply for market research purposes or to ensure that no duplicates are sent out and the gift is tailored to you.
This is optional and you can decline the gift at any time. We are a registered FSP and all our conduct is in line with current FSCA legislation.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide some feedback regarding this matter.
You were recently nominated by a friend for a promotional gift. This is a way for us to provide more information about our company and what we do. Most of the details requested is simply for market research purposes or to ensure that no duplicates are sent out and the gift is tailored to you.
This is optional and you can decline the gift at any time. We are a registered FSP and all our conduct is in line with current FSCA legislation.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor