Stress free claim experience

Item: Platinum Life
Rating: 5
Author: Jacqui R

Under the circumstances, our claim process was the most stress free. From the beginning, receiving progress notifications of our claim, follow up phone calls from the friendly voices of Mandelee and Leandi, even a surprise gift package with a hand written card. Thank you.

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Replies (1)

Platinum Life's replyOfficial

12 Sept 2023, 09:28

Dear Jaqui,

Feedback like this really means the world to us. I am so glad that Mandy and Leandi could provide the needed support and assistance in this time, to ensure that your claim was handled in a quick and efficient manner

We appreciate you taking the time to share this with us and we wish you all the best

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor

Platinum Life's reply12 Sept 2023, 09:28

Official